Sensors for new trade and logistics services
Customer retention and competitive edge through “predictive supply chain”
By taking note of trending topics “Industry 4.0 / smart factory” and the “Internet of Things”, manufacturing companies are trusting in the implementation of the “digital twin” as a virtual and digital copy of their plants and production machines – as a continually updating model of the physical reality. Trade and logistics are not able to respond adequately to the increasing demand for “smart” services, resulting from complexity of goods flow, due to financial and logistical reasons as well as strategic hurdles.
Challenges
Supply chain is not equal data chain: Insufficient transparency regarding the actual quality levels and location of goods on the transport route. Information is not immediately digitally available due to material handling. The transfer of data is delayed and transmitted with losses by both trade and transport partners as well as sub-contractors, after which automated processing is not possible. Customers and contractors are only offered checkpoint data when tracking. Information is only available at vehicle or container level. Additional information regarding actual quantity, condition, location is not readily available. Technically-isolated applications minimise general suitability for product groups and transport chains – the payback is delayed and potential long-term areas of application are small.
The customer as a black box:
Consumption speed, storage quality and “the potential emergence of demand” are unknown to the supplier until the customer calls. Planning based on history is becoming increasingly unreliable with your clients, due to “batch size 1”. Product availability as the primary objective leads to higher stock levels – which is detrimental to security, quality, space requirements and working capital. The digital connection of suppliers and logistics partners with customer-internal inventory management processes is limited to the electronic order transmission.
Localisation of the root cause of damages: no longer verifiable after product dispatch. Delayed effects lead to compensation claims. Manual refund processing and reconciliations disturb day-to-day business and eat away at your profit margin.
7% annual growth potential through services*
Opportunities
Constant updates on the current physical condition of goods (quantity and quality), during transport, storage and application with the customer, allow you to react and manage proactively.
Transparency, vis-a-vis the precise stock levels of your customer, enables short-notice operational allocation of your storage, packaging, distribution and sales capacities. Your availability increases whilst costs are lowered. Timely detection of prohibited withdrawal and influences on the quality of goods (temperature, mechanic pressure etc.) eliminates compensation claims and manual processes. It is possible to achieve a “zero defect” service level by repairing process-driven issues – even before your customer detects a fault.
Tried and tested types of business cooperation, such as c-part management, consignment stock or vendor-managed inventory, offer both parties cost-saving potential, which can be used more extensively by reduced implementation costs.
Real-time data on quantity, condition and location, even at place of consumption, enable new value-added services which improve customer satisfaction and retention. It embeds itself deep into your customer’s inventory management and intralogistic processes – giving insights into your customer’s business whilst minimising the risk of customer defection.
SIMPLER — IoT Full Stack, from Sensor to Cloud to your System
FASTER — Immediately up and running, low financial cost
UNIVERSAL — all industries, goods categories + supply chains
VERSATILE — quantity + condition + tracking, global asset mobility
BEST PRACTICE WITH TeDaLoS
TeDaLoS GmbH
Laxenburger Straße 8
2362 Biedermannsdorf – Austria
Tel +43 (0)1 890 981 5
office@tedalos.net
The “digital twin” in the supply chain brings supplier and contractor closer together. Deeper connection with the processes of your customers demands more responsibility and offers loyalty — TeDaLoS Sensor Units and TeDaLoS Cloud Software give you the right tools to do this.
Do the requirements of your customers have an effect on your day-to-day business? Talk to us about it! office@tedalos.net
COMMODITIES
You sell standardised merchandise? This includes raw materials, agricultural products, standardised capital goods, consumables (c-parts), etc:
replaceable and minimal distinctive features in the scope of delivery. Price pressure is also dictated by price policies of manufacturers and suppliers . Profit margins are tight, as little fixed capital as possible should be on stock. Planning of distribution logistics must be highly efficient.
SOLUTION: TeDaLoS Sensor Units keep you updated on your customer’s current stock levels and consumption speed – regardless of the technical conditions on site. You can plan your commission structure and deliveries based on current, actual data. Reduce safety stock levels and free it up for other customers.
SPARE PART MANAGEMENT
Spare parts are essential to your customer’s business – and are an important after-sale profit for you. Both parties hope for guaranteed availability. Unpredictable orders lead to stock-out = loss of the direct revenue, and frequent customer defection or even penalty claims. Unclearaccountability for the technical consequences of procurement of 3rd party spare parts affects your brand image and customer satisfaction.
SOLUTION: The TeDaLoS system records and notifies you in real-time material withdrawals and relocations on your client’s site. This means you can react promptly and are able to increase the perceived availability. Proactively suggest a subsequent delivery at just the right time, or warn your customer of a potential impairment due to incorrect storage conditions — your customers will thank you with their loyalty.
PACKAGED PRODUCTS
You tailor products according to the requirements of your customers and can adapt to their needs. Based on experience, you keep one batch as security stock for those short-turnaround deliveries and to keep your converting unit running efficiently. Customer forecasts are becoming increasingly unreliable.
As the product is perishable and/or unusable for other customers, it can become an issue in storage and for sales and business profit. Less customers are prepared to pay for
this service.
SOLUTION: TeDaLoS Sensor Units are placed on the storage area or the goods are transported on it. They give you continuous real-time insight to fill levels in the relevant measurement units as well as to product condition data (temperature, mechanical influence, etc.) and to location updates whilst notifying you in order to begin converting early or prevent damages on customer’s site.
WHY TeDaLoS?
Our expertise lies in the development, production and operation of the TeDaLoS all-in-one solution for simultaneous monitoring of quantity, condition and location of mobile goods — in storage, during production and during transport.
The one-stop Internet of Things solution combines sensor hardware, communication & software in one product.
TeDaLoS is independent of infrastructure requirements and is suitable for all product groups, types of carriers, storage technology, supply chains and industries. TeDaLoS creates transparency within the supply chain and effortlessly connects businesses of different industries, sizes and “level of digitalisation”.
RESULTS
RETURN OF INVESTMENT: 6 MONTHS*
- Real-time updates on changes in quantity, environmental influence and location of stock – even during transport.
- Localisation of the root cause of damages: React with enough time to avoid reconciliations and manual damage control
- Maximise customer retention and satisfaction
- Digital stock data via Internet of Things, without manual capture for you and your customer
- Just-in-time material converting even before your customer places an order
- Collaboration via the supply chain partners without IT projects, from industry 4.0 to logistics 4.0
- Loss reduction – 20% out of stock -100%, working capital -35% *, typical latency -7 days
- Improvement of distribution efficiency and procurement planning
- New product services all the way to the place of consumption of your customer.